Delivered by Chart Learning Solutions, the leading global provider of award-winning blended learning in professional skill development and employee accountability

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Chart Learning Solutions Blended Programs

Chart Learning Solutions (CLS) is the leading global provider of award-winning blended learning in professional skill development and employee accountability. CLS combines assessments, on-line learning, the Performance Assurance System™ and Training Accountability Platform™ with live coaching to produce unparalleled results.

CLS blended learning programs may be run with or without a coach. Employees may also coach each other! All of our courses come with coaching documents to help lead discussions.

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The Sales Self-Management Program

Curriculum

Product & Procedural Knowledge
Competitive Knowledge
Building Credibility
Expert Image
Industry Trend Resource

Customer Relationship Management
Sales Force Automation
CRM Implementation
Customer Experience Management
Managing Customer Expectations

Effectiveness: Missions/Goals
Efficiency: Organization/Paperwork
Scheduling Smarts
Finding Hidden Time
Maximizing Productivity

Personal Leadership
Initiative for Responsible Results
Achieving Results with Others
Personal Accountability
Overcoming Workplace Obstacles

Getting the Right Help
Mentoring Peers
Coaching Peers
Self-Coaching
Giving and Receiving Feedback

Overcoming Workplace Barriers
Assertiveness
Meeting Skills
Conflict Management
Moving Up the Ladder

Early Problem Recognition
Creative Problem-Solving
Defining Problems Accurately
Solving Problems for Good
Confident Decision-Making

Introduction to Ethics
Employee Ethical Responsibilities
Ethical Dilemma Decision-Making
Ethical Problem-Solving
Leading Ethical Conduct

Stress for Success
Stress Management Techniques
Resiliency
Balancing Home and Career
Preventing Job Burnout

Giving Rewards and Recognition
Self-Appreciation
Appreciative Inquiry
Customer Appreciation
Empowered Compliments

Introduction to Critical Thinking
Managing Deception & Fallacies
Persuasive Arguments
Checklists for Rational Decisions
Optimal Understanding

Intro to Project Management
Project Definition
Project Planning
Project Implementation
Project Closure

Methodology

We implement Chart’s four-stage methodology to accurately pinpoint your needs and make recommendations in areas of high-potential rewards and ROI:

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Get the full brochure with all programs and micro-learning courses

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